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IT Outsourcing > Help Desk Services

Help Desk Services

Establishing and maintaining an in-house Help Desk call center for most small and medium sized businesses can be a costly and time consuming undertaking. In large organizations internal Help Desks often evolve into problem tracking rather than problem solving teams. UST Consulting views Help Desk Services as a way to diminish technical issues and increase customer satisfaction and user productivity.  We offer effective Help Desk solutions that significantly improve IT service levels and enhance the value of your information network.

Help Desk Solutions

  • Call Center Phone Support
  • Application Support
  • Operating System Support
  • Service Level Agreement
  • Onsite Computer Support
  • Hardware Replacement & Maintenance
  • Help Desk Trouble Ticket System
  • On-demand Remote Support

We look forward to hearing from you!  To learn more about our consulting services, or to schedule a Free Computer Networking Assessment please fill out our Information Request Form and we will contact you within 24 hours. To speak with us immediately, call us at 818.298.4654.

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